Kanna Complaint
Haiz, 1st time in my coy, i kanna complaint by a customer... for wat reason???Well, reason being i nv support my customer printing issue for a couple of wks .... ermm.. well, it is really my fault for nt supporting them in time... but then.... i really have no time to go onsite... and the whole coy have only 2 programmers and both of us are so super busy with the current projects....
worst still... tat time my support manager accept an enhancement request from the same customer and somemore 敢敢 dare to put on the quotation : delivery 7 days after confirmation....
I almost flip.. cos he nv checked with me on my schedule.... told him tat and he nv take action also... nw i got to work on that enhancement on the weekend and forgo my development ....
Well, my boss do understand my situation now.. so she nv penalise me also... she just asked me when i am ready to go down....I told her i will be going down on Mon... anyway, it is really my fault... and i also dun blame my cust for doing so... if i am the cust.. i will also complain also... juz hope that i can solve the issues asap...
*PRAY*
posted by *Penelope* @ 1:12 AM
0 Comments:
Post a Comment
<< Home